BOOKINGS & ARRIVALS

  • Check‑in from 2:00 pm.

    Check‑out is by 10:00 am. If you’d like a little extra time, please let us know and we’ll do our best to help (subject to availability and fees).

  • Guests must be 18+ to book. Please have photo ID available at check‑in. Guests under 18 stay with a parent or guardian.

  • Infants (0–2 years): no additional charge using existing bedding or a baby cot (subject to availability).

    Children under 12 years using existing bedding: NZD 40 per child per night (rate may vary; please check at booking).

    Room rates are based on up to two guests; where room type allows, extra guests are NZD 40 per person per night.

  • A valid credit card with sufficient funds is required to secure your reservation.

    For online bookings, the card is normally charged on arrival (or in the event of a no‑show/cancellation outside policy).

  • All prices are in New Zealand Dollars (NZD) and include 15% GST.

CANCELLATION & REFUNDS

    • Flexible Daily Rates: 2‑day cancellation policy; inside 2 days the full stay may apply; no‑shows forfeit full charges.

    • Prepaid Flexi‑date Rates: Discounted, prepaid and non‑refundable; must be booked at least 14 days prior to arrival. You may rebook to a new date; any rate difference applies (no refund if lower).

    • Specials & Packages: Individual policies apply and are shown during booking.

    • Refunds (where applicable) are returned to the same card used for payment.

    • International card refunds are processed in NZD; exchange‑rate differences may occur.

PAYMENTS & SECURITY

  • Visa & Mastercard are accepted; a 2.5% card surcharge applies.

    EFTPOS, direct credit or cash payments do not incur a surcharge.

    Any card surcharge is not refundable.

  • Yes. Credit card details are processed via DPS Payment Express (PCI DSS compliant) with SSL encryption.

ROOMS & AMENITIES

  • Hotel Rooms: Restored rooms with antique furnishings and contemporary ensuites; one accessible room on the ground floor.

    Old Bank of New Zealand Suites: Two heritage‑chic suites (Seddon Suite sleeps 2; Queen Victoria Suite sleeps up to 5) with period décor and claw‑foot baths.

    Miners Cottages: Self‑contained cottages sleeping up to 4, with decks, double glazing and heat pump/air‑con; one accessible cottage is available.

  • Kitchenette with ceramic cooktop, microwave, toaster, kettle and coffee plunger.

    Spacious bathroom (roll‑in shower in the accessible cottage); TV in bedroom and studio area.

DINING

  • Open 6 days
    Closed Tuesday. Open Monday, Wednesday, Thursday and Friday: 3pm-9pm
    Saturday & Sunday: 12noon-9pm

    From 6 October
    Open Wednesday - Thursday: 3pm-9pm
    Friday - Sunday: 12noon-9pm

FACILITIES & SERVICES

  • Historic bar and restaurant with open fire, veranda and beer garden.

    Event spaces (Hector’s Room, Conservatory, Restaurant) and heritage‑styled dining rooms.

  • Yes. All guest rooms and indoor common areas are smoke‑free. A refresh fee applies if smoke is detected.

  • Yes, it’s available on site.

EVENTS

  • From romantic weddings and milestone celebrations to board meetings and private dinners, we create unforgettable experiences tailored to you. Choose exclusive use of the entire venue for complete privacy or reserve the spaces that best suit your occasion.

  • Hector’s Room – An intimate setting for up to 26 guests. Perfect for private dinners, strategic meetings or boutique conferences, with a warm and welcoming ambience.

    Restaurant – A character-filled space seating up to 52. Think open fire, antique furniture and room for a small band in the adjoining bar — ideal for celebrations with style.

    Conservatory – Light-filled and versatile, this space seats up to 40. With walls that open out to the beer garden, it’s the perfect mix of indoors and outdoors.

    Every detail — from menus to timings and layouts — is customised to bring your vision to life. Share your ideas with us, and let’s create an event your guests will remember.

PACKAGES & VOUCHERS

  • Yes—popular packages include Miners Escape, Golden Romance and Pedallers’ options (seasonal). See more details on our Packages page.

    Gift vouchers are available for accommodation or dining; valid 12 months from purchase and not exchangeable for cash.

CONTACT & LOCATION

  • Address: 81 Seddon St, Kumara, Westland

    Phone: 03 736 9277
    Email: stay@theatreroyalhotel.co.nz

    Details and operating hours can change. Your booking confirmation and the Policies page contain the latest information.